Current Open Positions
Arapahoe Credit Union offers one of the most progressive workplace environments in the financial industry. We are non-corporate and embrace constant changes and updates. Our small size allows for unique advancement opportunities as well as a culture of empowerment to support members. ACU offers a competitive salary with an outstanding benefits package including medical, dental, vision, life, long and short term disability benefits.
Communication Center Specialist
Communication Center Specialist
Arapahoe Credit Union is seeking a full time Communications Center Specialist for our Virtual Branch located in Englewood, CO. The applicant must be skilled at building and strengthening relationships and creating member loyalty while anticipating and exceeding their financial needs through active promotion, sales and delivery of our products and services. Previous Credit Union or Banking experience required. Bilingual (Spanish) is also preferred but not required. Lending skills and account opening experience are also required for the position.
Arapahoe Credit Union offers a competitive salary, medical, dental, vision, life, long and short term disability benefits. Fax cover letter and resume to 720-226-0831 or email to email@example.com.
The Communications Center Specialist is primarily accountable for establishing and maintaining member relationships over the phone and through other technologies. Member relationships are to be developed through active listening and matching credit union products and service to the members needs while simultaneously handling a wide variety of duties and responsibilities, which include:
- Assisting members and potential members with their credit union needs over the phone, in person, and through electronic means of communication (email, chat, secure messaging and other online written communications)
- Conducts outbound calling for member service and Credit Union retention opportunities
- Interviews member loan applicants to obtain information concerning their loan needs, earnings, and financial condition
The qualified applicant must have superior communication skills over the phone, in person, and through written form. They must provide friendly, prompt, professional and accurate service to all members and co-workers. The applicant is expected to provide consistent recommendations for additional products and services by offering suggestions, overcoming objections and implementation of the product. The applicant is also expected to maintain a professional work environment and business like appearance and represent the credit union in a professional manner at all times. Additionally the applicant must maintain a dependable record of attendance and timeliness.
At a minimum, the applicant needs to have two year to five years of similar or related experience. A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature.
Future Use Job Application
Arapahoe CU may not always be hiring, but we are always willing to receive your application to hold on file for future consideration. For teller positions, you can follow the below guidelines. Please make sure that you completely fill out the application by clicking the bottom button.
For all other positions, please send us a complete resume with the approximate position you are looking for. Cover letters are always recommended, but not required. We will keep all applications on file for up to one year. All unused material will be securely destroyed at the end of that time.
As for our part, Arapahoe Credit Union offers a competitive salary for all positions with an outstanding benefits package including medical, dental, vision, life, long and short term disability benefits. To start the process, please fax cover letter and resume to 303-488-0647 or email to firstname.lastname@example.org.
Arapahoe Credit Union tellers generally work M-F and have flexible schedules that may range from 7:15 am – 6:15 pm. Tellers must be skilled at building relationships and creating member loyalty while processing financial transactions timely, accurately and maintaining a high balancing record. The position also requires the necessity to learn and adapt to numerous business technologies. Close