Current Open Positions

Arapahoe Credit Union offers one of the most progressive workplace environments in the financial industry. We are non-corporate and embrace constant changes and updates. Our small size allows for unique advancement opportunities as well as a culture of empowerment to support members. ACU offers a competitive salary with an outstanding benefits package including medical, dental, vision, life, long and short term disability benefits.

Communication Center Specialist

Communication Center Specialist

Arapahoe Credit Union is seeking a full time Communications Center Specialist for our Virtual Branch located in Littleton, CO. The applicant must be skilled at building and strengthening relationships and creating member loyalty while anticipating and exceeding their financial needs through active promotion, sales and delivery of our products and services. Previous Credit Union or Banking experience required. Bilingual (Spanish) is also preferred but not required. Lending skills and account opening experience are also required for the position.

Arapahoe Credit Union offers a competitive salary, medical, dental, vision, life, long and short term disability benefits. Email cover letter and resume to smckerley@arapahoecu.org.

Duties:

The Communications Center Specialist is primarily accountable for establishing and maintaining member relationships over the phone and through other technologies. Member relationships are to be developed through active listening and matching credit union products and service to the members needs while simultaneously handling a wide variety of duties and responsibilities, which include:

  • Assisting members and potential members with their credit union needs over the phone, in person, and through electronic means of communication (email, chat, secure messaging and other online written communications)
  • Conducts outbound calling for member service and Credit Union retention opportunities
  • Interviews member loan applicants to obtain information concerning their loan needs, earnings, and financial condition
  • Identifies cross sell opportunities and successfully cross sells ACU’s product and services
  • Assist members with IRA requests
  • Identifies and makes recommendations regarding steps to improve the department’s operating methods and procedures
  • Identifies transactions/situations to which BSA documentations should be completed and submitted
  • Acts as a back up to new accounts.
  • Maintains a high level of accuracy


  • Qualification:

    The qualified applicant must have superior communication skills over the phone, in person, and through written form. They must provide friendly, prompt, professional and accurate service to all members and co-workers. The applicant is expected to provide consistent recommendations for additional products and services by offering suggestions, overcoming objections and implementation of the product. The applicant is also expected to maintain a professional work environment and business like appearance and represent the credit union in a professional manner at all times. Additionally the applicant must maintain a dependable record of attendance and timeliness.

    At a minimum, the applicant needs to have two year to five years of similar or related experience. A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature.

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    Teller Application

    Full-Time Teller

    additional information

    Full Time Teller

    Arapahoe Credit Union is seeking a Full Time Teller with flexibility to work at either of our branch locations (Centennial or Englewood) with scheduling ranging from 7:15 am – 6:15 pm Monday through Friday. The teller must have cash handling experience and be skilled at building relationships and creating member loyalty while processing financial transactions timely, accurately and maintaining a high balancing record. The position also requires the necessity to learn and adapt to numerous business technologies.

    Arapahoe Credit Union offers a competitive salary with an outstanding benefits package including medical, dental, vision, life, long and short term disability benefits. Email cover letter and resume to svincioni@arapahoecu.org.

    Duties:

    As a Teller for Arapahoe Credit Union, you will be responsible for:

    • Establishing and maintaining member relationships through active listening and matching of credit union products and services to individual member needs.
    • Accurate and timely processing of member transactions.
    • Maintaining a high cash drawer balancing record.
  • Identify transactions/situations where the credit union must follow the Bank Secrecy Act.


  • Qualification:

    A minimum of six months to one year of industry related experience is highly desired. Cash handling experience is required. Experience in customer service is preferred, bilingual (Spanish) a plus. Flexibility to work in any Arapahoe Credit Union branch when necessary which may require flexible working hours.

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    Live Your Lifestyle

    We all want to live our own way.  It's important that we do it the right way.   Arapahoe CU looks to help.