Credit Union Information
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We recently received the highest score in the nation from the NCUA (credit union equivalent to the FDIC) for compliance and stability. Essentially, we are as good as it gets. When coupled with our not-for-profit status and dedication to service, we really are top-tier on the national scale.
Account Services and Information
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* Please note: We will try to reduce inconveniences that result from deposit holds. However, individual circumstances such as deposit size, questions about the physical check, or arrangements made on your account may prevent us from releasing funds on these time frames. Additionally, some other items are eligible for next day availability. If you have questions about your specific deposit or wish to review our full Funds Availability Policy, please let us know. Arapahoe Credit Union reserves the right to delay the availability of funds deposited into non-transaction accounts.
Your member number is the number you received at the time you opened your account and use to access online banking. Your checking account number is the second set of numbers on the bottom of your checks (the other number is the routing number). This will be ten total digits.
Pay Your Loan (AcUtransfer)
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AcUtransfer Lets You Connect With Your Other Accounts.
Please Note: That all External Transfers will take roughly 3-5 business days to process.
Please note: If you have a pop-up blocker, you must disable it.
On completion, our system will start the process by sending two small trial transactions to your other bank (we pride ourselves on security and must make sure everything is legitimate). These deposits will show up within 48 hours of adding the account on our website. Once you see these deposits, you will go back into our website and the system will ask you for “Amount Withdrawn” and “Amount Deposited”. Please keep in mind the order they were deposited does matter.
Once you input these amounts, the account will be activated and you can go ahead and start scheduling payments. After that, you are clear to make your transfers between each bank. Everything is linked!
Now, you just need to transfer.
• Please note: If you have a pop-up blocker, you must disable it.
• Please note: The system will not allow you to delete the zero’s. This said, simply click in this box and start typing the numbers. The box will fill in what you type in.
• Please note: Standard transfers will take approximately 3-5 business days to post, from the date it was initiated. Express transfers will post in approximately 1-2 business days.
Please note: If the new window does not load, it is most likely a pop-up blocker stopping it. Adjust your browser to allow pop-ups from our site and this will then load as normal. Generally, you can right click a yellow bar at the top of your browser and select “Allow Pop-Ups,” but please contact us if you run into problems.
Pay Your Bills (AcUbillpay)
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AcUbillpay will automate and pay your bills for free!
*If you are having any issues with setting up a payee, please feel free to contact us at 303-740-7063 Monday through Friday 9am-5pm, and we would be happy to help you.
Arapahoe Credit Union’s Bill Pay product is directly linked with your online banking account. You just need to have it activated before you can use it. If you have a checking account and have already registered your online banking, the rest is easy.
Please note: If the new window does not load, it is most likely a pop-up blocker stopping it. Adjust your browser to allow pop-ups from our site and this will then load as normal. Generally, you can right click a yellow bar at the top of your browser and select “Allow Pop-Ups,” but please contact us if you run into problems.
Please note: If the new window does not load, it is most likely a pop-up blocker stopping it. Adjust your browser to allow pop-ups from our site and this will then load as normal. Generally, you can right click a yellow bar at the top of your browser and select “Allow Pop-Ups,” but please contact us if you run into problems.
Paying a Company
Paying a Person
Pay a Person, 3rd Party, or Charity (Pay A Friend)
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Pay A Friend lets You Pay Charities and Any Other 3rd Party. All you need is a valid email address or phone number of the people you want to transact with.
Once this step is completed, the person sending the funds should receive either an email or text with a link and a confirmation number. Once this step is completed, the person receiving the funds should receive either an email or text with a link and a confirmation number. On completion, our system will send either a text or email to the other party. You just need to make sure they expect it so that they don't think it is fraud. We also recommend you add a note to remind them why you are paying.
You can also request payments in the same way. You can use a cell phone number or email address and our system will send them a request. They just need to fill out the payment confirmation. No information is shared in this way.
• Please note: The system will not allow you to delete the zeros. Simply click in the box and start typing the numbers. Minimum transfer amount is $5.00.
• Please note: The system will not allow you to delete the zeros. Simply click in the box and start typing the numbers. Minimum transfer amount is $5.00.
Please note: Once a transaction is processed, it is off the federal processing system and we cannot cancel it.
Online Banking/ Account Alerts and E-Statements
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For your protection, if there are three (3) failed attempts to log into your account, the system will be locked. To ‘unlock’ the system, please contact a credit union representative at 303.740.7063 or toll-free at 1.866.740.7063. How To?
For internet explorer, you will likely see a yellow message bar that says that a pop-up has been blocked. Just look for this and click the right button to allow them.
You may also see a small box with a red mark across it that shows that a pop-up has been blocked. Simply click this for options to allow it.
On Chrome, you will see the notification in the upper right corner as a box with a red "x" in it. Just click this to view your options the then select "Always allow pop-ups from this site."
In Safari, pop-ups options are shown under the "Safari" tab in the upper left. You will just need to make sure the option "Block Pop-Up Windows" is unchecked.
Firefox is similar. You can find the pop-up blocker under the "Preferences" menu.
If you have any problems, please let us know. We are glad to help you get set up.